Privacy Policy

At Funwater SUP Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our online store www.funwaterboard.au powered by Shopify. By using our website and purchasing products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from you when you interact with our online store:

Personal Information:

When you place an order, create an account, or contact us, we collect the following personal information:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (credit card details, billing address)

Non-Personal Information:

We also collect non-personal information automatically as you interact with our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed on our site
  • Referring website
  • Time and date of your visit

Cookies and Tracking Technologies:

Our site uses cookies, small data files stored on your device to enhance your browsing experience. Cookies allow us to track how you interact with our site, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings. Please note, disabling cookies may impact the functionality of the website.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders and manage payment transactions.
  • Customer Service: To provide you with customer support, respond to inquiries, and address issues.
  • Marketing: To send you promotional emails, newsletters, or updates (only if you opt in).
  • Website Improvement: To improve your shopping experience and optimize our website's functionality.
  • Legal Compliance: To comply with legal obligations, such as fraud prevention or court orders.

We do not sell or rent your personal information to third parties without your consent, except as described in this Privacy Policy.

3. Sharing Your Information

We may share your information with trusted third parties for the following reasons:

  • Service Providers: Shopify and other third-party partners (e.g., payment processors, shipping companies) who help us run our website and process orders.
  • Legal Obligations: We may disclose your information if required to do so by law or to protect our legal rights.
  • Shopify: As our e-commerce platform, Shopify handles data processing for order fulfillment, payment, and customer management. Shopify’s Privacy Policy can be reviewed here.

    4. How We Protect Your Information

    We use SSL (Secure Socket Layer) encryption and other security measures to protect your personal information. Shopify’s platform also uses advanced security technologies to ensure your data is kept safe. However, please note that no method of data transmission over the Internet can be completely secure, and we cannot guarantee absolute security.

    5. Your Rights and Choices

    You have several rights regarding your personal data:

    • Access and Update: You can access and update your account information at any time through your account page on our website or by contacting us directly.
    • Opt-Out: If you no longer wish to receive marketing emails, you can unsubscribe via the link in the email or by contacting us.
    • Cookies: You can manage or disable cookies via your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

    6. Data Retention

    We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. After that period, your data will be securely deleted.

    7. Children’s Privacy

    Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

    8. International Data Transfers

    Funwater SUP Company operates globally, and your personal data may be transferred to and processed in countries other than the one in which you reside. This may include transferring data to the United States, where Shopify and our service providers are based. By using our website, you consent to these data transfers.

    9. Shopify’s Role

    Shopify Inc. powers our online store and provides us with the tools to sell our products. They process and store your personal information on our behalf, and they are responsible for maintaining the security of the platform. Shopify’s security measures include SSL encryption and compliance with privacy laws. Please refer to Shopify's Privacy Policy here.

    10. Changes to This Privacy Policy

    We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will post the updated policy on this page with the new effective date. We encourage you to review this Privacy Policy periodically for any updates.

    11. Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

    Funwater SUP Company
    Email: info@funwaterboard.com
    Phone: 1-760-295-2325
    Address: 2471 Coral St Vista, CA,92081,US