FAQs

1. What is the delivery time for Funwater paddle boards?

We aim to process and ship all orders within 1-2 business days. Delivery times vary based on your location, but standard shipping typically takes 3-7business days. You will receive a tracking number once your order has been dispatched.

2. What is the warranty on Funwater inflatable paddle boards?

All Funwater inflatable paddle boards come with a 3-year warranty. This covers any manufacturing defects or issues with the materials used in your board. If you experience any problems, contact our customer service team for assistance.

3. How do I inflate and deflate my Funwater paddle board?

Each Funwater paddle board comes with a manual pump and easy-to-follow instructions. It typically takes 5-10 minutes to inflate the board to the recommended PSI level. To deflate, simply open the air valve and roll the board up for storage.

4. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can select your preferred method during checkout.

5. How do I return a product?

If you're not completely satisfied with your purchase, we offer a 30-day return policy. Please ensure the paddle board is unused and in its original packaging. To initiate a return, contact our customer service team for instructions.

6. Can I track my order?

Yes, once your order is shipped, you will receive an email with your tracking information. You can use this to monitor your package until it arrives at your doorstep.

7. Are Funwater paddle boards suitable for beginners?

Yes! Funwater offers a range of boards designed for all skill levels, including beginners. Our boards are stable, easy to balance, and perfect for first-time paddle boarders.

8. Can I contact customer service for additional support?

Of course! You can reach out to our customer service team via email or through the live chat feature on our website. We are here to help with any questions or concerns.

9. How do I clean and maintain my paddle board?

To maintain your board’s longevity, clean it with fresh water after each use, especially if you’ve been in saltwater. Avoid using harsh chemicals; a mild soap solution works best. Ensure the board is dry before storing it to prevent mold or mildew.